Freshers and Experience Jobs Apply and Share
Company: Hewlett-Packard (HP)
About HP:
The Hewlett-Packard Company or HP is an American multinational information technology corporation headquartered in Palo Alto,California,United States. It provides products, technologies, software,solutions and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.
Job Role: Customer Support Engineer
Required Experience: 0.6 – 1 Year
Required Education Qualification: Any Degree
Shift: Rotating
Contract: Company Rules
Job Description:
Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end-user to the proper resources.
Monitor the service event through completion for compliance.
Manage the service requests of customers through different access channels.
Reviews customer feedback related to customer entitlement & case management.
Provide basic analysis of cases.
Monitor the service event through completion for compliance.
Manage the service requests of customers through different access channels.
Reviews customer feedback related to customer entitlement & case management.
Provide basic analysis of cases.
Skills:
Superior communication skills both written and verbal.
Experience in customer facing role either remote or face to face.
Understands internal processes and tools.
Computer proficiency.
Problem solving skills.
Accuracy in data entry.
Excellent fluency in language to be supported.
Experience in a phone based remote role.
Familiarity with computer technology.
Time management skills.
Experience in customer facing role either remote or face to face.
Understands internal processes and tools.
Computer proficiency.
Problem solving skills.
Accuracy in data entry.
Excellent fluency in language to be supported.
Experience in a phone based remote role.
Familiarity with computer technology.
Time management skills.
Salary: Best in Market
Job Place: Bangalore
Schedule: Full Time
Travel: No
Required Documents: Updated Resume
Selection Mode: HR Interview, Written Test
Apply Mode: Online
0 Comment to "Hewlett-Packard (HP) Immedidate Job Openings for Freshers/Experienced @ Bangalore, Huge Vacancies on October 2015 – Apply Online"
Post a Comment